International mail-in / How it works

One camera.
Six clear steps.

Repair + two-way shipping

A clear repair price with one country-specific DHL charge per order.

01

Choose—or ask

Select the repair that matches the fault. If you are not sure, send the symptoms through the fault guidance form before purchasing.

02

Pay one clear total

The checkout combines the selected repairs with one country-specific DHL collection and return charge. Cameras must travel together in the same parcel.

03

Collection arranged

PART 92 checks the serial number and address details, then manually books the DHL collection and sends the packing and customs instructions.

04

Pack for collection

Attach the supplied customs documents where required and have the camera ready for the agreed DHL collection.

05

Repair and test

The booked work is completed and tested. If inspection reveals a materially different fault, PART 92 contacts you before extra work.

06

Tracked return

The camera is packed and a tracked return label is created for its journey back to your checkout address.

Not sure what to buy?

Start with
the symptoms.

Use the fault guidance form ↗